13 Customer Care Job Opportunities at Barick Logistic Limited – January 2025

Overview

Company: Barick Logistic Limited.
Location: Dar es salaam
Deadline: January 23, 2025

Leading company Barick Logistic Limited Professionals driven by customer satisfaction and providing first-rate service will find excellent opportunity here.

Employment Description:
Being the initial point of contact for our clients, you, as a customer service representative, will professionally and quickly satisfy their demands. Representing Barick Logistic Limited and developing enduring connections with our customers will depend mostly on you.

Important obligations:

Offer client assistance:

Email, phone, and personally answer consumer questions on goods and services.
Give consumers comprehensive information so they may make wise selections.
Deal with questions and complaints.

Respond sympathetically and successfully to client complaints.
When needed, escalate difficult problems to pertinent departments, thereby guaranteeing follow-ups for solutions.
Keeping Records:

Record client contacts—including transactions, complaints, and comments—accurately and consistently now.
Organise client information to provide reports for enhancement of services.
Advance client satisfaction by:

Give clients professional, polite, and fast help to guarantee a good experience.
Ask for comments actively to help you enhance offerings and spot consumer wants.
credentials and competencies
Candidates fulfilling the following criteria are sought for:

Educational background minimum of a Diploma in Business, Finance, Economics, Social Sciences, or other allied discipline.
Minimum one year of employment in a customer service or customer care capacity.
Key Skills:
Excellent knowledge of customer care ideas and techniques is required.
Perfect written and spoken communication abilities.
The ability to properly address issues and offer quick fixes can help you solve problems.
Interpersonal Skills: The capacity to establish relationships and a kind, approachable manner define you.
Details: Attention to correct documentation and follow of corporate policies.
Other qualities: a proactive approach to raise client happiness.
Capacity to manage several chores successfully and operate under pressure.
For what reason should one join Barick Logistic Limited?
Our personnel are, at Barick Logistic Limited, our most priceless assets. Attaching our team means you will:

Work in friendly and stimulating surroundings.
Get chances for development both personally and professionally.
Work for a corporation driven towards quality and creativity.
Applied Mode: Mode
We invite you to apply if this possibility excites you and you match the requirements!

Apply by forwarding your academic certificates and resume to [email protected].
Verify that your email’s subject line, “Application for Customer Care Position,” makes sense.

The deadline for applications is 23rd January 2025 at 5:00 PM.

Note: Only those candidates on short lists will be contacted for more evaluation.

Advice for Candidates
To raise your possibilities of being on the shortlist:

Emphasise on your CV your pertinent knowledge and experience.
Stress any particular successes in consumer service or allied disciplines.
Proofreading your application will help you guarantee a professional and error-free quality.
Join Barick Logistic Limited and help a team that upholds customer satisfaction, excellence, and cooperation. Getting your application will be much awaited!