Customer Care Job vacancies at Job Junction Tanzania – January 2025

Overview

JOB TITLE: CUSTOMER CARE PERSON
Details
Business name : JOB JUNCTION TANZANIA
Work Type : Full Time
Years of Experience 1 year
Location
Dar es Salaam District Dar Es Salaam

* Interact with customers to solve issues and questions about products, services, and policies
* Maintain a positive and friendly tone with customers at all times
* Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
* Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform
* Listen to customer complaints and try to identify the cause of their problem to your best ability
* Identify the appropriate response and strategy to solve customer issues as quickly as possible
* Relegate unique customer cases to supervisors or the appropriate department and provide context when necessary
* Be able to manage large amounts of phone calls, chats, emails, and other communication channels
* Assist customers on placement of orders, refunds, or exchanges

SALARY RANGE:
500, 000Tsh – 700,000Tsh
CONTACTS:
WhatsApp only:0623872871
Attach cv in email below:
Email:[email protected]
Instagram :Job Junction Tanzania