Overview
Job type: Full-time
JOB TITLE: Head of HR Services
Aggregate function: Human Resources
Business Area: Local HR
Posting Country: Tanzania, United Republic of
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast, and get it done together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
What you’ll do
Role purpose:
Is to ensure the development, implementation, and management of Compensation & Benefits strategies and HR services, policies, and procedures throughout the company. This includes responsibility for building Vodacom Tanzania’s reputation as a company that offers competitive compensation and rewards and ensuring an excellent employee experience during the tenure of employment.
Key accountabilities and decision ownership:
Human Resources Services
• Accountable for the operational delivery of HR services, aligned with the People Strategy, partnering with the HR Business Partners and Centres of Expertise.
• Responsible for the identification and carve-out of HR Services employees and processes at the Opco level and migration to the HR Shared Service Centres.
• Manages and reports the operational delivery of HR Services to agreed Service Levels and People Plans
• Drives continuous process improvement, data integrity and operational effectiveness
• Accountable for ensuring compliance to all relevant HR policies, processes and practices
• Responsible for the creation and maintenance of a roadmap for the deployment of the future delivery strategy by element, by date, achieving buy-in from the HR Leadership Team
• Integration of Artificial Intelligence (AI) in HR Operations: Implement AI tools to streamline HR daily operation and enhance decision-making by providing data-driven insights and automating routine tasks
• HR Analytics: Utilise HR analytics to make informed decisions about workforce management, compensation, and benefits. Leverage data to predict trends and address potential issues proactively
Compensation & Benefits
• Develop, manage and implement Compensation and Benefits strategy, policies and procedures for Vodacom Tanzania
• Liaise with International HR in ensuring alignment of Vodacom Tanzania’s strategy and policies to Group Compensation and Benefit strategy and policies.
• Develop mechanisms for monitoring trends in local labour markets and Reward and Benefits packages, including salary surveys, adhoc surveys, etc. and advise management on the same, based on interpretation of key market data analysis, thus advising on best practice
• Regularly report on compensation and benefits trends in the company, such as commission schemes, incentive schemes, airtime usage, etc., on a monthly/quarterly basis and advise management on managing such trends in conjunction with HR.
• Conduct job evaluations and advise on salary scales and internal pay equity.
• Responsible for preparing annual salary and benefits budget as well as payroll budget , monitoring and reporting on the same
• Manage Payroll Administration in ensuring company compliance with statutory and policy requirements pertaining to Compensation and Benefits for staff, including pensions administration, medical insurance, personal accident insurance, etc.
• Manage the annual salary review and incentive exercises for staff, ensuring compliance with group as well as local standards and requirements.
• Develop creative, broad-based compensation programs and policies by utilizing knowledge of business objectives, compensation principles, methods, best practices, and government regulations
• Retention Strategies: Develop strategies to support longer employee tenures, focusing on professional development and personalized training programs
Core competencies, knowledge and experience
• A good understanding of global and local compensation principles, methodologies and practices
• Analytical skills & Attention to detail
• Self-driven and proactive approach
• An ability to build and maintain cordial, professional relationships with external business partners
• Assertive personality
• Integrity
• An understanding of current best practice and leading-edge Human Resources practices and global trends
• Understanding of HR transformation and organisation design.
• Experience of working with Shared Services organisations would be a definite advantage
• Evidence of interfacing with high-level Level Stakeholders and gaining high credibility with this group
• Global and Local Compensation Principles: Understanding of compensation methodologies and practices both globally and locally.
• Awareness of current best practices and leading-edge human resources practices and global trends.
• Skills in financial planning and analysis to prepare business cases and track benefits realisation.
Must have technical/professional qualifications:
• Minimum of 5 years work experience in a similar position
• Cellular Industry Experience would be an advantage but not a requirement
• Experience in managing teams
• Degree in Business Administration or related field
• MBA (added advantage)
• Shared Services Experience with shared services organizations is advantageous.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply, as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What’s in it for you?
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You’ll also get four Spirit Days a year to focus on your personal development and well-being, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone—we’re a leading telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses, and people around the world, creating a better future for everyone.
As part of our global family, whether that’s Vodafone, Vodacom, or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace, and we do not tolerate any form of discrimination, especially related to, but not limited to, race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social status, or marital status.
Together we can.
Vodafone is committed to attracting, developing, and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
How to Apply:
This is a full-time job. To submit your application, please follow the link provided below.
